Vernon Madrid, Owner 
was hired by Public Works Commission of the City of Fayetteville, North Carolina in 1981 and have devoted my entire career to water and wastewater treatment facilities maintenance. I served as a Maintenance Technician until 1987 when I was promoted to Maintenance Supervisor of Water Treatment. In 2001 I was promoted to serve as Water Resourses Maintenance Manager as part of a newly formed Centralized Maintenance Department.  This newly formed department was and is responsible for all aspects of Water and Wastewater Facilities Maintenance serving Fayetteville, North Carolina, and surrounding Cumberland County.  Below is a list of the facilities maintained by the Central Maintenance Department.
  • Cross Creek Water Reclamation Facility

  • Rockfish Creek Water Reclamation Facility

  • P.O. Hoffer Water Treatment Facility

  • Glenville Lake Water Treatment Facility

  • (74) Sewage lift stations


During my tenure with Public Works Commission I gained many years of experience along with a great amount of understanding regarding treatment facility process, equipment and associated maintenance needs. At the heart of my success was the implementation of a comprehensive maintenance system, which included the following:


  • Work order system

  • Comprehensive Preventive/Predictive Maintenance Program

  • Work scheduling system

  • Maintenance backlog tracking and reporting, useful in making intelligent staffing decisions

  • Equipment cost reporting

  • Performance indication to include

    • Tracking Scheduled vs. Reactive maintenance costs, used to justify timely equipment replacement and evaluate the effectiveness of PM Program

    • Established estimated vs. actual work order labor reports, useful to monitor personnel efficiency



I will always be grateful to Public Works Commission for affording me the opportunity to experience facilities maintenance from all perspectives.  As a result of this experience, I am very familiar with both the work and business aspects of maintaining water and wastewater facilities.  It is my desire to use that experience to benefit our industry.


​Madrid's Maintenance Management Solutions 

North Carolina Certifications Include
  • Grade A  Surface Water
  • Grade III Wastewater
  • Unlimited Electrical Contractor